Question 1

How does booking and scheduling work?

Accepted Answer

Choose your package and select your Requested Installation Week from the dropdown menu. You will have the opportunity to include optional add-ons to your oder during checkout. Your delivery zone will be determined by your installation ZIP code. Garrison Acres orgaznies installations by location. We aim to provide as much advance notice as possible, and the exact installation day and approximate arrival window will typically be provided 5-10 days before the selected installation week. Full payment is required at booking.

Question 2

What are the Primary Service Area Zip codes?

Accepted Answer

5530155308553095531155313553205532755330553415535855362553735537455376

Question 3

What are the Extended Service Area Zip codes?

Accepted Answer

55302553035530555316553175531855319553285534055343553445534555346553475535755359553635536955382553905539155422554235542455427554355543655437554385543955441554455544655447

Question 4

Do I need to be home for installation?

Accepted Answer

No. Please make sure the designated installation area is accessible and free of obstacles. We encourage you to remain reachable by phone during the scheduled arrival window in case an access or placement question comes up. After checkout, a short Installation Details Form will be sent to you to collect your preferences, access instructions, and an optional porch photo.

Question 5

Can I request certain colors, varieties, or an exact arrangement?

Accepted Answer

You may identify the porch, entryway, or outdoor area where you would like the display installed and provide general placement preferences. Package images are representative examples. Exact pumpkin colors, shapes, sizes, varieties, and arrangmenets will vary based on natural availability, the selected package, and the installation space. Garrison Acres will maintain the overall quantity, quality, and value of the selected package.

Question 6

What happens if weather affects my installation?

Accepted Answer

If severe weather or other conditions make installation unsafe or impractical, Garrison Acres may reschedule the installation. We will make every reasonable effort to complete a weather-delayed installation within approximately three days of the original scheduled date, weather and route availability permitting. There is no fee when Garrison Acres rescheduled because of weather.

Question 7

What is the cancellation policy?

Accepted Answer

Cancellation deadlines are based on the first day of the scheduled Requested Installation Week: 10 or more days before the week begins = full refund; 5-9 days before the week begins = 50% refund; fewer than 5 days before the week begins = no refund. If Garrison Acres cannot fulfill the order at a comparable quantity and value because of crop failure, severe weather, shortages, or another circumstance outside reasonable control, Garrison Acres may reschedule or cancel the order. Orders cancelled by Garrison Acres receive a full refund.

Question 8

How long will my display last?

Accepted Answer

Pumpkins and gourds are natural, perishable products, Longevity varies with temperature, sunlight, moisture, weather, wildlife, and other environmental conditions. Garrison Acres carefully selects quality products at installation but cannot guarantee against normal deterioration, weather-related damage, or animal damage after installation. Please contact Garrison Acres promptly if an item appears damaged or spoiled when installed.

Question 9

Is end-of-season removal available?

Accepted Answer

Yes. Removal service may be added during initial booking for an added fee of $60. Displays with removal service will be collected during November 2-8, 2026. Garrison Acres will provide the exact removal day and approximate arrival window after organizing pickup routes. Customers do not need to be home, but all display items must remain accessible.

Service Areas

Primary Service Zone

Extended Service Zone

Determining Your Service Zone

Frequently Asked Questions